Help centre
Answers, then a real person
Most questions are below. If yours is not, the ticket form at the bottom reaches support directly. Monday to Friday, 8am to 6pm Pacific.
Response times
- Free: one to two business days
- Startup: one business day
- Growth: four hours, first response
Security reports jump the queue regardless of plan.
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Still stuck
Open a ticket
Tell us what you did, what you expected and what happened. If it is about a specific run, the timestamp helps.
Prefer email? support@trelliscore.co. Something about billing? Contact routes it faster.